Communicate to Elevate Privacy Policy
Effective Date: October 9, 2026
1. Introduction and Scope
1.1 About the Company. LaChina Enterprises LLC, a Georgia limited liability company having its principal place of business in Fulton County, Georgia (the "Company," "we," "us," or "our"), operates the website located at thrive.therisewithlachina.com, including its sales and checkout pages (the "Site"), and the Communicate to Elevate online training course and associated training platform hosted by Kajabi (collectively, the "Program").
1.2 Scope. This Privacy Policy describes the types of personal information the Company collects from users of the Site and the Program ("User," "you," or "your"), and how the Company uses, discloses, retains, and protects such information. This Privacy Policy is incorporated into and forms part of the Company's Terms and Conditions, as posted on the Site (the "Terms"). Capitalized terms not defined herein have the meanings given in the Terms.
1.3 Consent. By accessing or using the Site or the Program, the User acknowledges that the User has read and understood this Privacy Policy and consents to the collection, use, and disclosure of personal information as described herein.
1.4 Third-Party Sites. This Privacy Policy does not apply to any third-party website, application, or service linked to or accessible from the Site or the Program. The Company is not responsible for the privacy practices of any third party.
2. Information Collected and Use of Information
2.1 Categories of Information. The Company collects the following categories of personal information, by the means and for the purposes described below:
| Category | Examples | Source | Purpose |
|---|---|---|---|
| Contact and account information | Name, email address, telephone number, username, password | Provided by the User at registration or checkout | Account creation and administration; delivery of receipts, access credentials, and service notices |
| Purchase and billing information | Billing address, last four digits of payment card, transaction identifier, installment status | Collected at checkout through the Company's payment processor | Processing of License Fees and installment payments; fraud prevention; response to payment disputes |
| Acceptance records | Date, time, IP address, and version of the Terms accepted | Collected automatically at checkout | Documentation of the User's acceptance of the Terms, including the no-refund provisions |
| Platform activity | Logins, lessons accessed, progress, completion, downloads, session duration | Collected automatically through the Platform | Delivery of the Program; progress tracking; detection of account sharing; documentation of access in connection with disputes |
| Device and usage information | IP address, browser type, device type, pages visited, referring URL | Collected automatically through cookies and similar technologies | Operation and security of the Site; analytics; marketing |
| Communications and User Content | Support correspondence, survey responses, community posts, testimonials | Provided by the User | Customer support; improvement of the Program; operation of community features; publication of authorized testimonials |
2.2 Payment Card Information. The Company does not collect or store full payment card numbers. All payment card information is transmitted directly to and processed by the Company's third-party payment processor.
2.3 No Sale of Personal Information. The Company does not sell personal information for monetary consideration. The Company does not use personal information to make decisions producing legal or similarly significant effects concerning the User based solely on automated processing.
3. Cookies, Analytics, and Electronic Communications
3.1 Cookies and Similar Technologies. The Company and its service providers use cookies, pixels, web beacons, and similar technologies to maintain User sessions, retain preferences, secure the Platform, measure Site traffic, and measure and improve advertising. Certain cookies are strictly necessary for the operation of the Platform. The User may block or delete non-essential cookies through the User's browser settings; however, certain features of the Site or Platform may not function properly as a result.
3.2 Analytics and Advertising. The Company uses Google Analytics and Google Tag Manager, services provided by Google LLC, to analyze use of the Site and may use such services to measure and deliver advertising. Such providers may collect information regarding the User's online activities over time and across different websites. The User may opt out of Google Analytics at tools.google.com/dlpage/gaoptout and of interest-based advertising at optout.aboutads.info. The Company does not respond to browser "Do Not Track" signals.
3.3 Email Communications. Upon purchase of a License or subscription to the Company's mailing list, the Company will send transactional communications regarding the User's account, purchase, and access to the Program, which may be delivered through Kajabi. With the User's consent or as otherwise permitted by applicable law, the Company may send marketing communications regarding its programs and services. Each marketing communication shall include a mechanism to unsubscribe. Unsubscribing from marketing communications shall not affect transactional communications necessary for delivery of the Program.
4. Disclosure of Information
The Company does not disclose personal information to third parties except as set forth in this Section 4.
4.1 Service Providers. The Company engages third-party service providers to perform functions on its behalf. Such service providers are authorized to use personal information solely as necessary to perform services for the Company. The Company's service providers include the following:
| Service | Provider | Purpose |
|---|---|---|
| Course platform, checkout, and website hosting | Kajabi | Hosting of the Site, the Program, and User accounts; processing of checkout |
| Payment processing | Kajabi Payments (powered by Stripe) | Processing of License Fees |
| Email communications | Kajabi | Delivery of transactional and marketing communications |
| Analytics and tag management | Google LLC (Google Analytics and Google Tag Manager) | Measurement of Site traffic and usage |
4.2 Payment Disputes. In the event the User initiates a chargeback or other payment dispute, the Company may disclose the User's purchase records, records of acceptance of the Terms, and Platform activity logs to the Company's payment processor, the User's card issuer, and the applicable card network for the purpose of responding to such dispute.
4.3 Legal Requirements and Protection of Rights. The Company may disclose personal information where it believes in good faith that such disclosure is necessary to: (a) comply with applicable law, regulation, subpoena, or court order; (b) enforce the Terms, including the license restrictions set forth therein; or (c) protect the rights, property, or safety of the Company, its users, or others, including in connection with the investigation of unauthorized copying or distribution of the Program.
4.4 Business Transfers. In the event of a merger, acquisition, financing, reorganization, or sale of all or a portion of the Company's assets, personal information may be transferred to the successor or acquiring entity, subject to the terms of this Privacy Policy.
4.5 Consent. The Company may disclose personal information for any other purpose with the User's consent, including the publication of a testimonial the User has authorized.
5. Data Retention, Security, Children, and International Users
5.1 Retention. The Company retains account information and Platform activity data for the duration of the License and for a period of three (3) years thereafter. The Company retains purchase records, records of acceptance of the Terms, and access logs for a period of not less than seven (7) years, or for such longer period as may be required for tax, accounting, legal, or dispute resolution purposes. Upon expiration of the applicable retention period, the Company shall delete or de-identify such information.
5.2 Security. The Company maintains commercially reasonable administrative, technical, and physical safeguards designed to protect personal information, including encrypted (HTTPS) transmission and access controls, and relies on established third-party providers for payment processing and hosting. No method of transmission over the internet or electronic storage is completely secure, and the Company cannot guarantee absolute security. The User is responsible for maintaining the confidentiality of the User's login credentials. In the event of a security breach affecting the User's personal information, the Company shall provide notice as required by applicable law, including the Georgia Personal Identity Protection Act, O.C.G.A. ยง 10-1-910 et seq.
5.3 Children's Privacy. The Site and the Program are intended solely for individuals eighteen (18) years of age or older. The Company does not knowingly collect personal information from children under the age of thirteen (13). If the Company learns that it has collected personal information from a child under thirteen (13), the Company shall promptly delete such information. Any person who believes the Company has collected such information should contact the Company at the address set forth in Section 6.4.
5.4 International Users. The Company is located in the United States, and personal information is processed and stored in the United States, where data protection laws may differ from those of the User's jurisdiction. By accessing or using the Site or the Program, the User consents to the transfer of personal information to, and the processing of personal information in, the United States.
6. User Rights, Amendments, and Contact Information
6.1 User Choices. The User may update account information through the Platform settings, unsubscribe from marketing communications at any time, and manage cookies through the User's browser settings.
6.2 Privacy Rights. Depending upon the User's jurisdiction of residence, the User may have the right to request access to, correction of, deletion of, or a copy of the User's personal information, and to opt out of targeted advertising. Residents of states with comprehensive consumer privacy laws may have additional rights under such laws. To submit a request, the User shall contact the Company at info@lachinarobinson.com with the subject line "Privacy Request." The Company shall verify the User's identity prior to responding and shall not discriminate against any User for exercising such rights.
6.3 Limitations on Deletion. Notwithstanding any request for deletion, the Company may retain personal information to the extent permitted by applicable law, including purchase records, records of acceptance of the Terms, and access logs required for tax, legal, fraud prevention, or dispute resolution purposes. Deletion of the User's account shall terminate the User's access to the Program and shall not entitle the User to any refund.
6.4 Amendments. The Company reserves the right to amend this Privacy Policy at any time. Amendments shall become effective upon posting of the revised Privacy Policy with an updated Effective Date. The Company shall provide notice of material amendments by email or through the Platform.
6.5 Contact Information. Questions or requests regarding this Privacy Policy shall be directed to: LaChina Enterprises LLC, 780 Morosgo Drive NE, #14306, Atlanta, Georgia 30324; Email: info@lachinarobinson.com.
